What Information Do We Collect from Users?
When you register and use the 95asia platform, we collect several categories of information to ensure a smooth, secure, and relevant experience for you as a user in Malaysia.
Full name, email address, phone number, date of birth, and encrypted password collected at registration.
Device type, operating system, IP address, browser type, and language settings for security and optimisation purposes.
Records of deposit and withdrawal transactions in Malaysian Ringgit (RM), your chosen payment method, and your account's financial history.
Records of gaming activity, login frequency, pages visited, session duration, and game preferences for service improvement purposes.
How Is This Information Used?
95asia uses the information we collect solely for legitimate platform operations and to deliver the best possible experience to our users across Malaysia. Specifically:
- Identity Verification: Verifying that your account is valid, secure, and meets the minimum age requirement.
- Transaction Processing: Facilitating MYR deposits and withdrawals quickly and accurately.
- Customer Support: Enabling our support team to assist you more effectively whenever an issue arises.
- Platform Security: Detecting suspicious activity, preventing fraud, and protecting all users from cybersecurity threats.
- Service Improvement: Analysing usage patterns to continuously improve the platform's interface, speed, and content.
- Platform Communications: Sending you important account notifications, relevant promotions, and policy updates.
We do not use your information for purposes unrelated to 95asia's services without your explicit consent.
How Are Cookies and Tracking Used on This Site?
The 95asia platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly.
Types of Cookies Used
- Essential Cookies: Required for core platform functions such as login authentication and session security. Cannot be disabled.
- Performance Cookies: Collecting anonymised data on how users interact with the platform for technical improvement purposes.
- Preference Cookies: Saving your language, region, and display preferences to personalise your experience.
You can manage your cookie settings through your browser preferences. However, disabling essential cookies may affect core platform functionality.
How Safe Is Your Data and How Is It Stored?
95asia takes the responsibility of protecting users' personal information seriously. We implement multiple layers of security to keep your data protected at all times:
- All communications between your device and 95asia's servers are protected by the latest SSL/TLS encryption protocols.
- Passwords are stored in hashed format and are unreadable by any party, including our own staff.
- MYR payment and transaction information is processed through channels that comply with industry security standards.
- Access to user data within our organisation is restricted to staff who require it as part of their job responsibilities.
Your data is retained for as long as your account remains active or as long as necessary to fulfil the purposes outlined in this policy. Once an account is closed at the user's request, data will be deleted in accordance with established procedures, subject to any applicable legal record-keeping requirements.
Is Your Information Shared with Third Parties?
95asia does not sell, rent, or disclose users' personal information to third parties for their own marketing purposes. However, there are limited circumstances in which we may need to share information:
- Service Providers: Third parties that assist us with MYR payment processing, technical infrastructure, or support services are all bound by strict confidentiality agreements.
- Legal Requirements: Where required by Malaysian law or a valid court order, we may be obligated to disclose certain information to the relevant authorities.
- Fraud Prevention: In cases of suspected fraud or illegal activity, relevant information may be shared with the appropriate investigating authorities.
In all of the above cases, we ensure that only the minimum necessary information is shared, and users will be notified where permitted by law.
Your Rights as a 95asia User
As a registered 95asia user, you have the following rights regarding your personal information:
You may request a copy of the personal information we hold about you at any time.
If your information is inaccurate or out of date, you have the right to update it via your account settings or by contacting our support team.
You may request deletion of your account and personal data, subject to any record-keeping obligations required by law.
To exercise any of the rights above, please contact our support team at: [email protected] or visit FAQ our team for further guidance.
Changes to This Privacy Policy
95asia reserves the right to update this Privacy Policy from time to time. Users will be notified of any material changes via in-platform notifications or their registered email. Continued use of the platform following such notification constitutes your acceptance of the changes. This Policy is governed by applicable Malaysian law.
Still Have Questions About Your Privacy?
The 95asia support team is here to help you understand how we handle your data. Contact us or check the FAQ for more information.